Open Client New Device Security


Logging On to SRM -> Open Client New Device

The first time an existing Operator attempts to sign into the Texada SRM application through Web App or an Open Client on a new machine, computer, or device a secure password is required to validate access.
A "Temporary Password" that is valid for only 15 minutes, is immediately emailed or 'text messaged' to the primary and to the alternate email addresses already setup for the user in Operators Codes.

REMEMBER ME
If this machine will be accessing the software application regularly, check the Remember this computer field else access for this machine will expire after 30 days of no use.
This is tracked in Double Layer Security List.

PASSWORD
On receipt of the password by email or text, enter it or copy/paste it into the Password field provided.
Refer to Operators Codes for information on setting up valid email or cell text addresses.

Once validated a "safe" identifier for this machine or device is logged in the Double Layer Security List and all Operators will be able login normally from that machine or device.

Re-Try Required?
If for some reason the password is not accepted after three attempts, that password becomes invalid and a new password is sent for the operator to try again.

Email Password Authentication Error?
An error will be generated if the operator attempting to sign in does not have a valid email address.
To enable a Web App or Open Client browser validation and sign in for this operator, either email addresses must be added in the Operators Codes from an MFC (Microsoft Foundation Class) Windows Client or from a machine or device that has already been validated as secure, or a different operator with existing email addresses can sign-in and validate the device.

Refer to Open Client for other unique functionality of a Web App or Open Client.


Topic Keyword: DLID02 (4390)
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